

acid (wash) Acid Lactic Cleanser - Gentle facial cleanser with lactic acid
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acid (wash) - natural cleansing and gentle peeling
AGENT NATEUR's acid (wash) cleanser gives your skin a radiant appearance. Acid (wash) is a natural cleanser that gently exfoliates and is suitable for all skin types. This cleanser contains high-quality organic ingredients that improve the appearance of the skin, refine its texture, and reduce the signs of aging. Acid (wash) 's unique formula contains a lavender floral water base to moisturize dry skin, leaving it looking radiant, supple, and revitalized.
- Suitable for all skin types
Contents: 50 or 120 ml
Use twice daily as part of your morning and evening facial cleansing routine. First, wet your face and hands with water. Shake well, apply a small amount of cleanser, and distribute it between your palms, then gently massage onto your face and neck. Rinse with warm water.
Founder's tip: For a deep exfoliation and more thorough cleansing, apply Acid Wash once a week as a mask to clean, dry skin. Leave on for ten minutes, then rinse with warm water.
Lavender flower water: Contains natural properties that improve the appearance of the skin. It is easily absorbed, cleansing, and soothing.
Aloe leaves: Rich in vitamins, minerals, amino acids, and antioxidants, they are known to regenerate dry skin. Their moisturizing properties visibly plump mature skin, replenish the moisture barrier, and reduce the appearance of acne scars.
Peony Root Extract: Provides antioxidant benefits that reduce the appearance of premature aging. This nourishing botanical promotes a more radiant skin appearance, increases firmness, and relieves dryness.
Lactic acid: A gentle exfoliator that dissolves dead skin cells without irritating the skin. This natural acid promotes youthful-looking, firm, and radiant skin.
lavandula angustifolia (lavender) flower water, aqua, glycerin, xanthan gum, sodium cocoamphoacetate, alcohol, paeonia officinalis (peony) root extract, aloe barbadensis (aloe leaf) juice, lavandula angustifolia (lavender) oil, citrus grandis (grapefruit) peel oil, lactic acid, lauryl glucoside, sodium cocoyl glutamate, sodium lauryl glucose carboxylate, *benzyl alcohol, dehydroacetic acid, linalool, limonene.
*Ecocert approved in Europe for organic cosmetics
Free shipping on orders over €60 (Germany)
Strictly curated clean beauty
400+ satisfied customers
Nachhaltig verpackt & CO₂-kompensiert versendet
No silicone, no microplastics
Germany (incl. VAT) €4.95 with DHL,
free shipping on orders over €60
Our DHL parcels are shipped with DHL GoGreen. This climate-neutral shipping offsets CO2 emissions – 100% climate neutral.
Free shipping to Europe, UK and Switzerland on orders over €90
High-quality natural cosmetics for skin over 35 that can compete with their conventional and high-end counterparts like Dior, Chanel, Shiseido & Co.
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FAQ
What makes North Glow special
🕘 **Pickup times:**
Monday–Friday between **9:30 am and 1:30 pm**
📍 **Pickup address:**
Duvenstedter Damm 57
22347 Hamburg
Please wait for our pickup confirmation so your order is ready for you.
Yes, that's in preparation.
We're currently moving to a new location. There, it will soon be possible to **test fragrance products (candles, perfumes) and makeup on-site.**.
📍 **Address:**
Duvenstedter Damm 57
22347 Hamburg
The **opening of our showroom is planned for summer 2026.**
Support
Our customer service is personal and easily accessible.
You can contact us anytime by email at kontakt@northglow.de. We usually reply within 24 hours on weekdays. This is the most reliable way to reach us.
We are also available via Instagram Direct Message. However, please note that inquiries via social media are less reliable than contacting us by email.
Payment and shipping
Within Germany, we ship with **DHL GoGreen (climate neutral)**.
* **Shipping costs Germany:** €4.95
* **Free shipping from:** €60 order value
* **Delivery time:** approx. 1–3 business days
All shipping costs are **transparently displayed in the shopping cart and at checkout** and include VAT.
We ship to:
* **Germany**
* **EU countries**
* **Switzerland, United Kingdom
Shipping costs depend on the delivery country and order value:
* **EU countries:**
€10.95 shipping
€4.95 for orders over €100
Free shipping for orders over €140
* **Switzerland / UK / Norway:**
€16.95 shipping
Free shipping for orders over €160
All details will be displayed correctly at checkout.
The delivery period begins upon conclusion of the contract.
Should an item be temporarily unavailable, we reserve the right to make **reasonable partial deliveries**. In this case, shipping costs will only be charged once.
Please first send us an email to **[contact@northglow.de](mailto:contact@northglow.de)** indicating that you wish to return a product.
You will then receive a **link to our returns portal** from us, where you can create your return label.
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About us
Beauty and wellness have always been my passion. Over the years – and especially since the birth of my children – this passion has changed and become more conscious. View moreNorth Glow
Many of the product providers we carry are being offered in Germany for the first time by us, or are only available to a very limited extent on the German market. Our products
North Glow stands for: Effective active ingredient cosmetics without harmful substances!
Cosmetics should be free of harmful ingredients that could harm nature, the living beings within it, our planet, or myself. Cosmetics should bring joy, not suffering.

